FAQ

1. Do you ship internationally?
No, we only ship within the United States.

2. Is shipping free?
Yes, all orders qualify for free standard shipping.

3. How long will delivery take?
2–4 business days after a 1–2 day processing period.

4. Will I receive tracking information?
Yes, tracking details are emailed once your order has shipped.

5. Can I return an item?
Yes, within 30 days if the item is unused and in original packaging.

6. Who pays for return shipping?
The customer, unless the item is defective or incorrect.

7. How quickly are refunds processed?
Within 5–7 business days after we inspect the return.

8. What if my product is damaged or wrong?
Notify us within 7 days with proof, and we’ll arrange a replacement or refund.

9. Can I cancel my order?
Yes, as long as the order has not shipped yet.

10. How can I contact customer service?
Email us at contact@aanigalhome.shop or call 330-696-6962.